We are often asked whether a homepage should open with video. What decides the outcome, though, is not whether one is there. It is what is on screen during the first second after the page opens.
And when a video fails to earn its place, the footage is rarely the reason. It did not play, it made the visitor wait, or it was cropped away on a phone. Almost every case comes down to those three.
What sits in the first second
A video does not necessarily begin the moment the page opens. There are the few hundred milliseconds before it loads, the settings on the device, the state of the connection. During that time what fills the screen is not the video but a still image.
So the first frame a visitor sees is not the first frame of the film. It is the image placed in front of it. Leave that empty and the page opens on a black band, and only then begins. This is the shape in which adding a video makes the impression worse.
Use the same picture as the film's own first frame. When they match, the handover is invisible. When they differ, the screen changes twice within one second, and that alone reads as restlessness.
What does not land in one second will not land in fifteen. Before adding length, check that the still frame stands on its own.

